Welcome to Velvet, a dating platform designed to help people connect meaningfully and safely. Your privacy is important to us, and this Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Velvet mobile application ("App"), website, and related services ("Services").
By using Velvet, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
- Profile Information: name, age, gender, photos, interests, and preferences.
- Contact Information: email address, phone number (optional), and location.
- Account Credentials: username and password.
- Communication Data: messages, likes, matches, and other interactions with users.
- Payment Information: collected securely via third-party processors (e.g., Stripe, Paystack).
1.2 Information Collected Automatically
- Device Information: IP address, device type, OS, browser.
- Usage Data: app activity, session duration, interaction logs.
- Location Data: approximate or precise, if permission granted.
- Cookies and Tracking: for personalization and analytics.
1.3 Information from Third Parties
- Social media logins (Google, Apple) if used for signup.
- Advertising or analytics partners for marketing insights.
2. How We Use Your Information
- Create and manage your Velvet account.
- Match you with compatible users.
- Enable communication and personalize experience.
- Monitor, secure, and improve app performance.
- Send updates and marketing (with consent).
- Comply with legal obligations and prevent abuse.
3. Legal Basis for Processing
- Consent
- Contractual necessity
- Legitimate interest
- Legal obligation
4. Data Sharing and Disclosure
We do not sell your personal data. We may share limited information with service providers, law enforcement, or in case of business transfers, under strict confidentiality.
5. Data Retention
Your data is retained only as long as necessary to maintain your account or fulfill this policy's purposes. Deleting your account removes or anonymizes your data within 30 days, unless required by law.
6. Data Security
- End-to-end encryption for messages.
- Secure cloud storage and encrypted backups.
- Access controls and authentication protocols.
No online system is 100% secure; share data at your discretion.
7. Your Rights
- Access, correct, or delete data.
- Withdraw consent.
- Request portability.
- Object or restrict processing.
- Complain to a data authority.
To exercise rights, contact us at velvetdating@gmail.com.
8. International Data Transfers
Your data may be processed outside your country (e.g., EU or Nigeria) under GDPR/NDPR safeguards.
9. Children's Privacy
Velvet is for users 18+. We do not knowingly collect data from minors; such accounts are deleted immediately.
10. Changes to This Policy
We may update this Privacy Policy. Updates take effect once posted on the app or site, and material changes will be communicated.
11. Contact Us
Velvet Team
Email: velvetdating@gmail.com
Website: https://velvetdating.co.uk